it support services
overview
What is managed IT services?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
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Our Managed IT services will help you succeed. Let’s get started
Solutions
Comprehensive IT services include
Network
Network dependent, which is why Trolltrim network management and monitoring services have become critical to IT.
Service desk
Trolltrim 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
Trolltrim ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Trolltrim supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Trolltrim provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Pricing and Plan
1 monthly fee for all IT services. No costly surprises
careBasic
Designed for businesses with basic IT requirements- All careBasic services include:
- 24/7 system monitoring
- Security management
- Patch management
- Remote support
carePlus
Designed for businesses looking to eliminate costly break/fix IT services- All carePlus services include:
- Preventive maintenance
- Asset management
- Secure cloud backup
- Server/Network support
carePro
A fully comprehensive plan for any business size or needs.- All carePro services include:
- Reporting
- Vendor management
- Virtual CIO (vCIO)
- Workstation support